Privacy Policy for Feline Felons Cat Cafe

Introduction:

Welcome to Feline Felons Cat Cafe! We are delighted to have you here, whether you've made a reservation in advance or decided to drop in spontaneously. As you enter our cafe, our friendly staff will greet you and inquire about how we can make your visit more enjoyable.

Information Collection:

At Feline Felons Cat Cafe, we collect the following personal information from our customers:

• Name

• Email

• Phone Number

For reservations, we process payments securely through Squarespace, while walk-in customers' payments are handled through Square POS. Additionally, we have implemented multiple security cameras to enhance safety and security for both our patrons and our beloved feline residents.

Purpose of Data Usage

We use the collected information for the following purposes:

• Contacting customers with reminders of their appointments or facilitating rescheduling when necessary.

• Monitoring our cats' well-being 24/7 to ensure their happiness and health.

• Soliciting and taking reviews and criticisms seriously to continuously enhance our cafe's offerings and services.

Data Security:

Rest assured, we take data security seriously. All transactions and information processing are conducted through Squarespace and their robust security measures, which include encryption and data protection protocols.

Third-Party Involvement:

We do not share customer information with any third parties. Your information remains confidential and is used exclusively for our cafe's purposes.

Camera Surveillance and Live Streaming:

By entering Feline Felons Cat Cafe, you agree to being recorded on security cameras installed throughout the premises. These cameras are utilized for security purposes to ensure the safety of both our patrons and our resident feline friends. Additionally, please note that we have a separate camera dedicated to live streaming footage to our YouTube channel for public viewing. As this live stream is an integral part of our cafe's operations, we are unable to turn it off during business hours. Therefore, if a client expresses discomfort with being recorded or live streamed, we regretfully cannot grant them access to the lounge area. We prioritize the privacy and comfort of our guests while also aiming to share the joy of our cat cafe experience with a wider audience. Thank you for your understanding and support.

Cookies and Website Usage:

We do not utilize cookies or tracking technologies on our website. Your online experience with us remains hassle-free.

Customer Rights:

• If you have any questions or concerns regarding your personal information, please don't hesitate to contact us at meow@felinefelonscatcafe.com or (240) 607-9456.

• You have the right to contact our cafe to resolve any data-related matters in person.

Children's Privacy:

We warmly welcome children to our cafe. We take the privacy and safety of our younger visitors very seriously.

Policy Updates:

We may update this privacy policy from time to time to reflect changes in our practices and to comply with applicable laws. When we make updates, we will notify you via email.

We appreciate your trust in Feline Felons Cat Cafe and assure you that your privacy and security are paramount to us. If you have any questions or require further information, please feel free to contact us.

Thank you for being a part of our cat-loving community!

Last Updated: June 1st, 2024